Privacy Policy

Last Updated: January 2025

VoxDriver ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.

1. Information We Collect

1.1 Information You Provide

Account Information: Email address and password when you create an account
Voice Queries: Questions you ask VoxDriver (processed and stored to improve our service)

1.2 Information Collected Automatically

Location Data: GPS coordinates to identify nearby points of interest (only while app is active)
Usage Data: Query frequency, response times, and feature usage
Device Information: Device model, operating system version, app version

2. How We Use Your Information

We use the collected information to:

Provide location-aware responses about nearby landmarks and points of interest
Improve our AI models and response accuracy
Analyze usage patterns to enhance user experience
Send important service updates and notifications
Prevent fraud and ensure security

3. Data Sharing and Disclosure

We do NOT sell your personal information. We may share data with:

Service Providers: Third-party services that help us operate (cloud hosting, AI APIs)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In the event of a merger or acquisition

4. Location Data

Background Location: VoxDriver requires location access while the app is in use to identify nearby points of interest. We do NOT track your location when the app is closed.

You can disable location access at any time in your device settings, but this will prevent VoxDriver from functioning properly.

5. Voice Data

Voice queries are:

Processed using Apple's Speech Recognition framework (on-device when possible)
Sent to our servers for query processing and response generation
Stored temporarily for improving our AI models
Anonymized for analytics purposes

You can request deletion of your voice query history at any time by contacting us.

6. Data Security

We implement industry-standard security measures including:

Encryption in transit (HTTPS/TLS)
Secure password hashing (bcrypt)
Regular security audits
Limited access to personal data

7. Data Retention

Account Data: Retained until you delete your account
Query History: Retained for 90 days unless you request deletion
Location Data: Not stored long-term; used only for real-time queries

8. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Opt-out of certain data collection
Export your data

To exercise these rights, contact us at privacy@voxdriver.com

9. Children's Privacy

VoxDriver is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately.

10. International Users

VoxDriver is operated in the United States. If you are accessing our service from outside the US, your information may be transferred to and processed in the US.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@voxdriver.com
Website: voxdriver.com

By using VoxDriver, you agree to this Privacy Policy. If you do not agree, please do not use our service.